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Exams820-605Questions#125
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820-605 · Question #125

820-605 Question #125: Real Exam Question with Answer & Explanation

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Question

The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)

Options

  • ACreate a new Health Index dashboard with the Sales team.
  • BEvaluate the customer's expertise in managing the purchased solution.
  • CExamine solution pricing with the Renewals Manager.
  • DSchedule Quarterly Business Review with the new leadership team.
  • EReview the original business case and reassess desired outcomes with the new leadership team.

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