820-605 · Question #170
Which scenario is a business adoption barrier?
The correct answer is A. The customer is unaware of the features of the solution. A business adoption barrier often stems from a lack of clear understanding about how a solution's features translate into business value or solve specific business problems. If the customer is unaware of features, they cannot leverage the solution to achieve business outcomes.
Question
Which scenario is a business adoption barrier?
Options
- AThe customer is unaware of the features of the solution.
- BThe customer cannot measure value achieved.
- CThe customer has issues with configuration and compatibility
- DThe customer lacks technical expertise.
How the community answered
(31 responses)- A90% (28)
- B3% (1)
- D6% (2)
Why each option
A business adoption barrier often stems from a lack of clear understanding about how a solution's features translate into business value or solve specific business problems. If the customer is unaware of features, they cannot leverage the solution to achieve business outcomes.
When a customer is unaware of the features, they cannot properly utilize the solution to address their business needs or achieve desired outcomes, making it a direct impediment to integrating the solution into their business processes.
The inability to measure value is an outcome of an adoption barrier, potentially linked to a lack of awareness of how features contribute to business metrics, rather than the initial barrier itself.
Issues with configuration and compatibility are technical barriers, preventing the solution from being correctly set up or integrated.
A lack of technical expertise is a technical barrier, indicating the customer may not have the skills to implement or operate the solution effectively.
Concept tested: Identifying business adoption barriers
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