Cisco
820-605 · Question #136
Refer to the exhibit. Which action should the Customer Success Manager take to improve the health index of Company B?
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Driving Value and Outcomes
Question
Refer to the exhibit. Which action should the Customer Success Manager take to improve the health index of Company B?
Exhibit
Options
- AAnalyze annual recurring revenue growth and reduce renewal risks associated with technology.
- BPerform a marketing campaign and design a roadmap of new products.
- CProvide recommendations for training and offer scripts for learning products.
- DObserve the net promoter scores and how likely the customer is to create a success story.
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Topics
#customer health index#renewal risk#ARR#technology risk