Cisco
820-605 · Question #102
820-605 Question #102: Real Exam Question with Answer & Explanation
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Question
A client deployed a new collaboration solution six months ago. Utilization telemetry indicates only 60% of activated users are engaging with the solution. Which two actions should the Customer Success Manager recommend to the client? (Choose two.)
Options
- AHave marketing write a blog post about the new solution.
- BEncourage the customer to purchase updated endpoints.
- CBlock all alternative chat and video collaboration systems.
- DConduct a survey to determine which collaboration solutions users are using.
- EAdvertise additional user training sessions throughout the organization.
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