Which two options are part of the five steps approach needed to conduct a stakeholder analysis? (Choose two.)

Defining ways to move stakeholders from their current to a future position is a critical step in stakeholder analysis, as it involves strategizing how to influence, engage, and gain support from stakeholders to align with project goals. This involves developing specific actions to address their concerns and leverage their support.

Identifying customer stakeholders is the foundational first step of any stakeholder analysis, as it requires recognizing all individuals or groups who are impacted by, or can impact, the project, ensuring no critical party is overlooked. This initial mapping is essential before any further analysis or strategy development can occur.

Stakeholder analysis typically involves defining power and interest (often categorized as high/low or on a matrix) but rarely aims to define 'absolute' power and interest, as influence can be dynamic and relative.

While generating consensus can be a goal of stakeholder management, it is often an outcome of effective engagement strategies developed during and after a stakeholder analysis, rather than a distinct step within the analysis itself.