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810-440 · Question #117

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)

The correct answer is B. Structure the content to the audience, one size does not fit all. C. Address key motivators, business drivers, and the value that business outcomes bring to the E. Create the presentation in terms that the audience understands. F. Use consistent formats and designs that the audience is familiar with. When communicating a business outcomes story, it is crucial to tailor content to the audience, address key motivators and value, use clear and understandable terms, and maintain consistent, familiar formats.

Executing the Business Architecture Approach

Question

Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)

Options

  • AShare your findings about stakeholder analysis with the audience.
  • BStructure the content to the audience, one size does not fit all.
  • CAddress key motivators, business drivers, and the value that business outcomes bring to the
  • DPrioritize lines of business, strategic plan and operating issues.
  • ECreate the presentation in terms that the audience understands.
  • FUse consistent formats and designs that the audience is familiar with.

How the community answered

(26 responses)
  • A
    4% (1)
  • B
    92% (24)
  • D
    4% (1)

Why each option

When communicating a business outcomes story, it is crucial to tailor content to the audience, address key motivators and value, use clear and understandable terms, and maintain consistent, familiar formats.

AShare your findings about stakeholder analysis with the audience.

Sharing raw findings about stakeholder analysis might be useful internally for planning, but it is not a primary consideration for effectively communicating the final business outcomes story to an audience.

BStructure the content to the audience, one size does not fit all.Correct

Structuring content to the specific audience ensures relevance and impact, as different stakeholders have varying priorities and perspectives and respond best to customized messages.

CAddress key motivators, business drivers, and the value that business outcomes bring to theCorrect

Addressing key motivators, business drivers, and the value that business outcomes bring directly connects the proposed solution to the audience's strategic goals and operational needs, making the message persuasive.

DPrioritize lines of business, strategic plan and operating issues.

Prioritizing lines of business, strategic plans, and operating issues represents inputs to designing the outcome story, rather than a specific consideration during the act of communicating that story itself.

ECreate the presentation in terms that the audience understands.Correct

Creating the presentation in terms that the audience understands avoids technical jargon and ensures clarity, making the message more digestible and relatable to their specific context.

FUse consistent formats and designs that the audience is familiar with.Correct

Using consistent formats and designs that the audience is familiar with enhances professionalism, aids comprehension by creating predictability, and builds trust with the presenters.

Concept tested: Effective communication strategies for business outcomes

Topics

#communicating outcomes#audience tailoring#presentation content#business drivers

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