810-440 · Question #117
Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)
The correct answer is B. Structure the content to the audience, one size does not fit all. C. Address key motivators, business drivers, and the value that business outcomes bring to the E. Create the presentation in terms that the audience understands. F. Use consistent formats and designs that the audience is familiar with. When communicating a business outcomes story, it is crucial to tailor content to the audience, address key motivators and value, use clear and understandable terms, and maintain consistent, familiar formats.
Question
Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)
Options
- AShare your findings about stakeholder analysis with the audience.
- BStructure the content to the audience, one size does not fit all.
- CAddress key motivators, business drivers, and the value that business outcomes bring to the
- DPrioritize lines of business, strategic plan and operating issues.
- ECreate the presentation in terms that the audience understands.
- FUse consistent formats and designs that the audience is familiar with.
How the community answered
(26 responses)- A4% (1)
- B92% (24)
- D4% (1)
Why each option
When communicating a business outcomes story, it is crucial to tailor content to the audience, address key motivators and value, use clear and understandable terms, and maintain consistent, familiar formats.
Sharing raw findings about stakeholder analysis might be useful internally for planning, but it is not a primary consideration for effectively communicating the final business outcomes story to an audience.
Structuring content to the specific audience ensures relevance and impact, as different stakeholders have varying priorities and perspectives and respond best to customized messages.
Addressing key motivators, business drivers, and the value that business outcomes bring directly connects the proposed solution to the audience's strategic goals and operational needs, making the message persuasive.
Prioritizing lines of business, strategic plans, and operating issues represents inputs to designing the outcome story, rather than a specific consideration during the act of communicating that story itself.
Creating the presentation in terms that the audience understands avoids technical jargon and ensures clarity, making the message more digestible and relatable to their specific context.
Using consistent formats and designs that the audience is familiar with enhances professionalism, aids comprehension by creating predictability, and builds trust with the presenters.
Concept tested: Effective communication strategies for business outcomes
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