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7391X · Question #67
7391X Question #67: Real Exam Question with Answer & Explanation
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Question
A customer has Elite Call Center package and wants Basic Call Management System (BCMS) for reports. Which statement is true about scenario?
Options
- ABCMS is only offered for customers with a Basic Call Center package
- BBCMS generates Split Reports and not Skills Reports
- CBCMS has all the functions Call Management System (CMS) supports but with less capacity
- DBCMS does not support all Call Center Elite features
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