Avaya
7391X · Question #66
A customer has licenses for 50 agents in their Avaya Aura?Call Center Elite Multichannel application. At a particular time, 30 agents are logged in. When the next (31st) agent logs into a…
The correct answer is B. The application displays no error message because the maximum number of licensed concurrent. See the full explanation below for the reasoning.
Question
A customer has licenses for 50 agents in their Avaya Aura?Call Center Elite Multichannel application. At a particular time, 30 agents are logged in. When the next (31st) agent logs into a Multichannel Agent Desktop, what can occur?
Options
- AThe application displays an error message because the number of licensed agents has exceeded
- BThe application displays no error message because the maximum number of licensed concurrent
- CThe application displays an error message because the number of licensed agents is not the same
- DThe application displays an error message because the new agent is not known is the system.
How the community answered
(21 responses)- A5% (1)
- B76% (16)
- C14% (3)
- D5% (1)
Community Discussion
No community discussion yet for this question.