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7391X · Question #45
7391X Question #45: Real Exam Question with Answer & Explanation
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Question
With Expert Agent Selection (EAS), when is an agent's internal login ID associated with a specific telephone?
Options
- Awhen the station has Auto Answer enabled
- Bwhen the agent logs in at that telephone
- Cwhen the agent's login ID is administered in the switch
- Dwhen the telephone extension is configured on the station form
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