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7391X · Question #69
7391X Question #69: Real Exam Question with Answer & Explanation
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Question
A call center has eight agents. All of the agents are fluent in English, but four can also speak French. To enable French speaking callers to talk to the appropriate agents, which Call Center Elite feature allows you to maximize the staffing resources?
Options
- AExpert Agent Distribution
- BCall Redirection
- CCommunication Manager
- DMulticast Routing
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