Avaya
7391X · Question #70
7391X Question #70: Real Exam Question with Answer & Explanation
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Question
A customer with Avaya Aura?Call Center Elite and Call Center Elite Multichannel wants to integrate the Elite Multichannel Desktop with the Contact Database. What information will the customer need?
Options
- Aaccess to the telephone using the voice plug-in
- Baccess to the telephone using the telephony plug-in
- Caccess to the email details including past messages using the email plug-in
- Daccess to the customer information using the directory plug-in
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