During the design of the Outbound Campaign, the administrator chooses between two types of dialing. Which two types of dialing options are available when designing the Outbound Campaign? (Choose two.)

The correct answer is A. Preview dialing C. Predictive dialing. https://downloads.avaya.com/css/P8/documents/100093170 (9)

Implementing Multimedia Routing and Agent Workflow

Question

Options

APreview dialing
BProgressive dialing
CPredictive dialing
DPredetermined dialing

How the community answered

(26 responses)

A
73% (19)
B
19% (5)
D
8% (2)

Explanation

https://downloads.avaya.com/css/P8/documents/100093170 (9)

Topics

#outbound campaign#preview dialing#predictive dialing#dialing options

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