Cisco
500-450 · Question #83
500-450 Question #83: Real Exam Question with Answer & Explanation
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Question
Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)
Options
- ATest your scripts to ensure that all routing logic is correct.
- BConfigure default labels for each dialed number using the Configuration Manager.
- CInclude a Termination node with Termination type of default label for all scripts in which there is some unexpected input.
- DIn all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.
- EConfigure default labels for each skill group using the Configuration Manager.
- FIn all routing scripts, account for failure by triggering one of the congestion control features to handle the call.
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