Refer to the exhibit. The Cisco Unified Customer Voice Portal post call survey is enabled on OAMP. Which option describes what the survey dialed number pattern represents?

Question

Options

• Adial peer configured for survey DN
• Bdialed number configured for UCCE scripts
• Croute pattern configured for survey DN
• Ddial peer configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts
• Edial peer and route pattern configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts

• A
  3% (1)
• B
  88% (29)
• D
  3% (1)
• E
  6% (2)

Explanation

In Cisco CVP's OAMP, the survey dialed number pattern maps directly to a dialed number (DN) configured in UCCE, which is used to trigger the appropriate call routing script that handles the post-call survey flow - making B correct.

Why the distractors fail:

• A & D are wrong because dial peers are IOS gateway/voice router constructs, not OAMP/UCCE survey configuration objects.
• C & E are wrong because route patterns belong to Cisco Unified Communications Manager (CUCM), not to UCCE script routing.
• D & E are doubly wrong as combination answers that bundle in the incorrect dial peer and/or route pattern concepts alongside the correct element.

Memory tip: In the CVP/UCCE architecture, think of "dialed number" as the UCCE term for what triggers a script. When OAMP asks for a "survey dialed number pattern," it's always pointing to the UCCE script entry point - not a gateway dial peer (IOS), not a route pattern (CUCM). Match the term to the platform: Dialed Number → UCCE scripts.

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