500-450 · Question #72
Which three objects are created by the Domain Manager tool in the Cisco Unified ICM? (Choose three.)
The correct answer is A. ICM Organizational Unit B. ICM facility E. ICM instance. When setting up Cisco Unified ICM, the Domain Manager tool prepares the Windows Active Directory environment by creating three specific objects: an ICM Organizational Unit (A) to house all ICM-related AD objects, an ICM facility (B) which represents a logical grouping or site…
Question
Options
- AICM Organizational Unit
- BICM facility
- CICM User Group policy
- DICM Security policy
- EICM instance
- FICM agent users
How the community answered
(64 responses)- A94% (60)
- C2% (1)
- D3% (2)
- F2% (1)
Explanation
When setting up Cisco Unified ICM, the Domain Manager tool prepares the Windows Active Directory environment by creating three specific objects: an ICM Organizational Unit (A) to house all ICM-related AD objects, an ICM facility (B) which represents a logical grouping or site within that OU hierarchy, and an ICM instance (E) which is the specific deployment of ICM within that facility - together these three form the foundational AD structure ICM requires to operate.
The distractors are wrong for these reasons: ICM User Group policy (C) and ICM Security policy (D) are not created by Domain Manager - security and group policies are configured through ICM's own administrative tools or Windows Group Policy, not the domain setup utility. ICM agent users (F) are created later through the ICM Configuration Manager/Admin Workstation, not during the domain preparation phase.
Memory tip: Think of Domain Manager as setting up the "address" in Active Directory - it creates the Organizational Unit (the neighborhood), the facility (the building), and the instance (the suite number). Agents, policies, and security come after the address exists, configured by separate tools.
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