Which statements about administrative scripts in the Cisco UCCE solution is true?

Question

Options

• AAdministrative scripts can use an ICM gateway node.
• BAdministrative scripts can run more than one time per second.
• CAdministrative scripts must be associated with a call type.
• DAdministrative scripts can use a DB Lookup node.

• A
  4% (1)
• C
  4% (1)
• D
  91% (21)

Explanation

Option D is correct because administrative scripts in Cisco UCCE support the DB Lookup node, allowing them to query external databases - a common use case for tasks like updating routing variables or performing scheduled data lookups outside of live call processing.

Why the distractors are wrong:

• A is incorrect because the ICM Gateway node is used in routing scripts to communicate with external routing clients, not in administrative scripts.
• B is incorrect because administrative scripts are scheduled tasks with a minimum execution interval of once per minute, not multiple times per second.
• C is incorrect because call types are associated with routing scripts, which handle incoming calls; administrative scripts run on a schedule and have no call type association.

Memory tip: Think of administrative scripts as "back-office maintenance scripts" - they can touch the database (DB Lookup ) but cannot handle real-time call routing elements like ICM Gateway or call type triggers. If a node concept involves live call flow, it doesn't belong in an admin script.

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