Cisco
500-440 · Question #97
Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?
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Features and Functionality of Cisco Unified CCE
Question
Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?
Exhibit
Options
- Anumber of agents assigned to the queue who are on inbound calls
- Bnumber of calls handled by the agents associated with that queue
- Cnumber of agents assigned to the queue who are on outbound calls
- Dnumber of agents assigned to the queue who are on internal consult calls
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Topics
#Cisco Finesse#Queue Statistics#Agent States#Supervisor Monitoring