Cisco
500-440 · Question #26
500-440 Question #26: Real Exam Question with Answer & Explanation
The correct answer is C. Agent extensions can be defined as a range, without having to build each device target.. See the full explanation below for the reasoning.
Question
Which statement about using agent targeting rules in Cisco Unified Contact Center Enterprise is true?
Options
- AAgent device targets must be created for each phone that is used by an agent.
- BAgent labels must be created for each routing client that can route calls to an agent.
- CAgent extensions can be defined as a range, without having to build each device target.
- DAgent targeting rules are not allowed with translation routes.
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