How does the Cisco Unified Contact Center Enterprise solution encrypt the logger database?

Question

Options

• AAES
• BSHA
• CMD5
• DTLS

• A
  5% (3)
• B
  2% (1)
• C
  92% (54)
• D
  2% (1)

Explanation

Cisco Unified Contact Center Enterprise (UCCE) uses MD5 (Message Digest 5) to hash and protect data stored in the logger database, which holds critical call routing history and configuration records. MD5 generates a fixed-length hash fingerprint of the data, serving as the method Cisco specifically implemented for logger database protection in UCCE.

Why the distractors are wrong:

• A (AES) - AES is a robust symmetric encryption algorithm used elsewhere in security contexts, but it is not what Cisco chose for the UCCE logger database specifically.
• B (SHA) - SHA is also a hashing algorithm family, but UCCE does not use SHA for the logger database.
• D (TLS) - TLS is a transport-layer protocol that encrypts data in transit over a network, not data at rest in a database.

Memory tip: Think "My Data is Logged" - MD for the Logger Database. Also, since MD5 is the oldest and most basic of the hash options listed, Cisco's legacy UCCE implementation reflects its era of adoption.

Note for exam takers: This is a Cisco-specific implementation detail. In modern security practice, MD5 is considered cryptographically weak, so encountering it as the "correct" answer signals this is testing what Cisco actually implemented, not general security best practices.

No community discussion yet for this question.