Which statement about when you deploy Cisco UCCE 12,000 agent deployment model where each physical CPU core is mapped 1-1 with a vCPU is true?

Question

Options

• AYou can overload/over-subscribe the vCPU/cores on the UCS servers as long as the total CPU
• BYou cannot overload/over-subscribe the vCPU/cores on the UCS servers even if you do not over-
• CYou can overload/over-subscribe the vCPU/cores on the UCS servers as long as the memory
• DYou can overload/over-subscribe the vCPU/cores on the UCS servers as long as you do not over-

• A
  16% (5)
• B
  75% (24)
• C
  6% (2)
• D
  3% (1)

Explanation

In Cisco UCCE's 12,000-agent deployment model with a mandated 1:1 physical-core-to-vCPU mapping, oversubscription is strictly prohibited under all conditions - the 1:1 ratio is an absolute hardware requirement, not a guideline. This exists because UCCE is a real-time contact center platform where CPU contention from oversubscription can cause unpredictable latency, dropped calls, and agent responsiveness failures that no other tuning can compensate for.

Options A, C, and D are all wrong for the same structural reason: they each propose a condition (staying within total CPU utilization, memory limits, or some other threshold) that would make oversubscription acceptable - but Cisco's validated design guide for this deployment tier allows no exceptions. When Cisco specifies 1:1, no conditional override applies.

Memory tip: Associate "12,000 agents + 1:1 mapping" with "zero tolerance" - the larger and more critical the deployment, the stricter the isolation rules. If the ratio is 1:1, the answer to "can I oversubscribe?" is always B: No, never, regardless of anything else.

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