Cisco
500-440 · Question #95
Which three statements about the Cisco Unified CVP Post Call Survey (PCS) are true? (Choose three.)
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Design Considerations for Cisco Unified CVP
Question
Which three statements about the Cisco Unified CVP Post Call Survey (PCS) are true? (Choose three.)
Options
- AThe mapping of a dialed number pattern to a PCS number enables the PCS feature for the call
- BPCS lets you schedule a call to the caller at a later time
- CFor reporting purposes, the PCS call has the same call key information
- DThe value of the user.microapp. is PCS controls whether the call is transferred to the PCS
- ESIP REFER call flow is required to trigger PCS
- FThe call context for the PCS includes GUID and all context up to the point where the call is
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Topics
#Post Call Survey (PCS)#CVP Configuration#Call Context and GUID#Call Routing and Microapp