When using microapps, which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode?

Question

Options

• ACUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE, VXML Gateway
• BCUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML
• CCUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML
• DCUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML

• A
  7% (2)
• B
  7% (2)
• C
  82% (23)
• D
  4% (1)

Explanation

Option C is correct because Comprehensive mode with microapps requires a CTI Route Point (a virtual CUCM device that accepts inbound routing calls) paired with a SIP Trunk to connect CUCM to CVP, while ICM must be configured with a Type 10 VRU - the Network VRU type specifically designed for CVP Comprehensive deployments - along with Network VRU Labels so ICM knows how to pass the call back to CVP, and a VXML Gateway to execute the microapp scripts.

Why the distractors fail:

• A & D both say "CTI Route Port," which is wrong - a CTI Route Port is a physical/logical port on a CTI device, not the routing endpoint; you need a CTI Route Point for call ingestion.
• B uses the correct "CTI Route Point" terminology but specifies a Type 2 VRU, which is an older, non-CVP VRU classification; CVP Comprehensive mode mandates Type 10.
• A also incorrectly includes CUBE, which is a session border element used in specific topologies but is not a core required component for this call flow.

Memory tip: Think "10-Point Comprehensive" - Type 10 VRU goes with Comprehensive mode, and you need a Route Point (not Port). If you see "Type 2" or "Route Port," eliminate that option immediately.

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