When using microapps, which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode?

Question

Options

• ACUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML
• BCUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE, VXML Gateway
• CSIP Trunk, ICM: CVP Type 7 VRU and Network VRU labels, VXML Gateway
• DCUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML

• A
  6% (3)
• B
  2% (1)
• C
  2% (1)
• D
  90% (45)

Explanation

Option D is correct because Comprehensive mode requires CUCM to use a CTI Route Point (not a Route Port) to capture inbound calls and a SIP Trunk to deliver them to CVP, while ICM must be configured with a Type 10 VRU - which is specifically designed for CVP Comprehensive mode - along with Network VRU labels so ICM can instruct CVP where to send calls, and VXML to execute the microapps.

Why the distractors fail:

• A uses a Type 2 VRU, which belongs to CVP Standalone (VRU-only) mode, not Comprehensive mode.
• B has two errors: it says CTI Route Port (a CUCM SCCP voice port, used for TAPI/JTAPI integrations) instead of CTI Route Point, and it introduces CUBE, which is not a core required component for basic Comprehensive mode.
• C omits all CUCM components entirely and uses a Type 7 VRU, which is associated with Standalone mode with ICM routing, not Comprehensive mode.

Memory tip: Think "10 = Comprehensive, Complete, and Correct" - CVP Type 10 VRU is the highest-numbered type, matching the most fully-featured deployment model. If you see "Comprehensive mode," immediately lock in Type 10.

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