Which two features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose two.)

Question

Options

• Aload balancing outbound calls
• Bsecure communication using flow around mode
• Cnormalize SIP messages using SIP profiles
• DSilent Monitor inbound voice calls
• Erecord calls by forking the media

• A
  79% (27)
• B
  6% (2)
• D
  3% (1)
• E
  12% (4)

Explanation

Cisco Unified Border Element (CUBE) acts as a Session Border Controller, and its two primary roles in a CCE/CVP deployment are load balancing outbound calls (A) across multiple SIP trunks or gateways, and normalizing SIP messages via SIP profiles (C) to ensure interoperability between different vendor implementations-both are core, well-documented CUBE functions for contact center architectures.

Why the distractors are wrong:

• B is incorrect because "flow-around mode" is a media-path configuration (media bypasses CUBE), not a security feature; secure communication in CUBE uses TLS/SRTP, not flow-around.
• D is incorrect because Silent Monitor is a supervisor capability provided by CCE itself, not by CUBE.
• E is a tempting distractor because CUBE can fork media for recording in some deployments, but in the CCE/CVP context this function is handled by dedicated recording platforms (e.g., Cisco MediaSense), not CUBE's primary role.

Memory tip: Think of CUBE as the "Border Traffic Cop" - it Loads-balances calls across routes and Normalizes SIP dialects so everyone speaks the same language. LN = Load + Normalize = A + C.

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