220-801 Exam Questions

A user's laptop does not produce sound even though the volume settings are at maximum in the operating system. Which of the following would MOST likely resolve this issue?

Network cards have a unique hex number assigned to every unit. This number is known as which of the following?

Which of the following ports is used for HTTPS traffic by default?

Which of the following should be configured on a wireless router to block port 3389?

The computer keeps rebooting, losing power, and shutting down intermittently. After verifying that there are no issues with overheating the technician suggests that PSU possibly ne...

In reference to express card types (e.g. Express Card 34 and Express Card 54), which of the following BEST describes what the numbers indicate?

Which of the following speeds BEST represents the speed of the memory when installing DDR2 at 800 MHz and DDR2 at 600 MHz?

Which of the following BEST describes the purpose of a TV tuner card?

A user reports that some of the colors are bright in some areas and dull in others when printing to a laser printer. Which of the following should the technician do NEXT to resolve...

A user from the payroll department is printing out paychecks and notices that words are not completely being printed out. The user does state that all of the print on the checks is...

A user reports that when printing to an impact printer that the carbon copies are legible but the top copy is blank. Which of the following is the MOST likely cause?

Which of the following is correct about differences in CAT5 and CAT6 connectors?

On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

Which of the following is often required to complete configuration of a barcode scanner?

When replacing the CPU in a laptop, which of the following locations should have thermal grease applied?

Which of the following RAM types is rated at PC2400?

A Bluetooth printer has been installed. Which of the following MUST be performed to allow users to print from a mobile device?

A multi-form impact printer is having print smearing issues and jams frequently. Which of the following should a technician do FIRST to fix both issues?

A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to...

A technician is asked to install a PC for Anne, a new user. Anne will be performing all of her work on a remote server. Which of the following will MINIMIZE local resource utilizat...

A technician is building a new workstation for a user that will be performing 3D video rendering. Which of the following is MOST likely a requirement for this workstation? (Select...

When connecting a PC to a high-definition TV, which of the following resolutions displays BEST on the device?

A technician is tasked with adding an expansion card to connect an external device. Which of the following expansion cards would provide the FASTEST data transfer speeds?

When building a PC, which of the following is MOST critical to ensure efficient cooling of the CPU?

A technician is tasked with building a virtualization workstation. Which of the following are the MOST critical requirements? (Select TWO).

A technician has been asked by Joe, an end user, to select a new monitor for his desk. Due to desk size, Joe needs the thinnest monitor possible. Which of the following monitor typ...

A technician is troubleshooting a desktop system that is shutting down randomly after short time periods. After accessing the system BIOS, the technician checks various data from t...

A customer reports that when they try to boot their desktop computer and have their MP3 player attached, it fails to boot. When the MP3 player is not attached, the computer boots p...

Which of the following bus speeds is supported by PC2-5300 and PC2-4200?

When installing a wide SCSI controller in a computer, which ID number should be configured on the controller to give it the highest priority in the chain?

Which of the following are steps to take before replacing or updating the memory in a laptop? (Select TWO).

Which of the following is an example of an APIPA address?

Which of the following network topologies is the MOST likely to affect other downstream devices if an issue occurs?

Which of the following is a standard AMD processor socket type?

When setting up for a projector presentation, which of the following laptop function keys usually needs to be toggled?

A user, Ann, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs re...

A laptop's wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?

Which of the following cables is prone to electromagnetic interference?

Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps?

RG-59 is a designation for which of the following cable types?

Which of the following wireless standards provides the STRONGEST encryption?

Which of the following memory types would MOST likely be installed in a laptop in the form of DDR3?

A laptop user has asked a technician to purchase a device that allows for central connection of multiple external devices. The user is cost-sensitive, so they would like a device t...

A small computer repair office has carpeted flooring. Which of the following accessories would BEST prevent against random electrical static damage?

Which of the following types of connectors is used on a VGA cable?

Which of the following peripherals needs to be configured after installation to work correctly?

Joe, a user, needs to connect a MIDI device to his computer, but the PC does not have the appropriate port. Which of the following add-ons would MOST likely have the port the PC ne...

Click on the exhibit button. Which of the following memory types is shown in the graphic provided?

Click on the exhibit button. Which of the following is the purpose for the tool shown in the exhibit?

A user is explaining a problem they are having to a technician. During the explanation the technician determines what the cause of the problem is. Which of the following should the...