220-801 Exam Questions
1,186 real 220-801 exam questions with expert-verified answers and explanations. Page 10 of 24.
- Question #458Hardware and network troubleshooting
A user's laptop does not produce sound even though the volume settings are at maximum in the operating system. Which of the following would MOST likely resolve this issue?
laptop audiohardware volume controlsound troubleshootingmobile hardware - Question #459Networking
Network cards have a unique hex number assigned to every unit. This number is known as which of the following?
MAC addressnetwork card identifierhex address - Question #460Networking
Which of the following ports is used for HTTPS traffic by default?
HTTPSport 443default portsnetwork protocols - Question #461Networking
Which of the following should be configured on a wireless router to block port 3389?
firewallport blockingwireless routerRDP port 3389 - Question #462Hardware and network troubleshooting
The computer keeps rebooting, losing power, and shutting down intermittently. After verifying that there are no issues with overheating the technician suggests that PSU possibly ne...
PSU testingmultimeterpower supply troubleshootingvoltage measurement - Question #463Hardware
In reference to express card types (e.g. Express Card 34 and Express Card 54), which of the following BEST describes what the numbers indicate?
ExpressCardform factorexpansion slot widthlaptop expansion - Question #464Hardware
Which of the following speeds BEST represents the speed of the memory when installing DDR2 at 800 MHz and DDR2 at 600 MHz?
DDR2memory speedRAM compatibilitydual-channel memory - Question #465Hardware
Which of the following BEST describes the purpose of a TV tuner card?
TV tuner cardNTSCPALsignal decoding - Question #466Hardware and network troubleshooting
A user reports that some of the colors are bright in some areas and dull in others when printing to a laser printer. Which of the following should the technician do NEXT to resolve...
laser printertoner distributioncleaning pagecolor quality - Question #467Hardware and network troubleshooting
A user from the payroll department is printing out paychecks and notices that words are not completely being printed out. The user does state that all of the print on the checks is...
impact printerprint head cleaningprint qualityincomplete printing - Question #468Hardware and network troubleshooting
A user reports that when printing to an impact printer that the carbon copies are legible but the top copy is blank. Which of the following is the MOST likely cause?
impact printerribbon replacementcarbon copiesblank output - Question #469Networking
Which of the following is correct about differences in CAT5 and CAT6 connectors?
CAT5CAT6network cablesRJ45 connectors - Question #470Hardware
On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?
ATX motherboard4-pin auxiliary powerCPU voltage regulatorpower connectors - Question #471Hardware
Which of the following is often required to complete configuration of a barcode scanner?
barcode scannerperipheral configurationscan-to-program setup - Question #472Hardware
When replacing the CPU in a laptop, which of the following locations should have thermal grease applied?
thermal pasteCPU replacementlaptop repaircooling - Question #473Hardware
Which of the following RAM types is rated at PC2400?
DDR RAMPC2400memory specificationsRAM types - Question #474Mobile devices
A Bluetooth printer has been installed. Which of the following MUST be performed to allow users to print from a mobile device?
Bluetoothdevice pairingmobile printingwireless printer - Question #475Hardware and network troubleshooting
A multi-form impact printer is having print smearing issues and jams frequently. Which of the following should a technician do FIRST to fix both issues?
impact printerprint head replacementsmearingpaper jams - Question #476Hardware and network troubleshooting
A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to...
paper jamsprinter troubleshootingpaper stockinput tray - Question #477Virtualization and cloud computing
A technician is asked to install a PC for Anne, a new user. Anne will be performing all of her work on a remote server. Which of the following will MINIMIZE local resource utilizat...
thin clientremote computingresource utilizationclient types - Question #478Hardware
A technician is building a new workstation for a user that will be performing 3D video rendering. Which of the following is MOST likely a requirement for this workstation? (Select...
workstation3D video renderingspecialized GPUhigh-capacity storage - Question #479Hardware
When connecting a PC to a high-definition TV, which of the following resolutions displays BEST on the device?
display resolutionHDTVvideo outputmonitor specs - Question #480Hardware
A technician is tasked with adding an expansion card to connect an external device. Which of the following expansion cards would provide the FASTEST data transfer speeds?
expansion cardsIEEE 1394data transfer speedsinterface comparison - Question #481Hardware
When building a PC, which of the following is MOST critical to ensure efficient cooling of the CPU?
CPU coolingthermal pasteheatsinkthermal management - Question #482Virtualization and cloud computing
A technician is tasked with building a virtualization workstation. Which of the following are the MOST critical requirements? (Select TWO).
virtualizationCPU requirementsRAM requirementsworkstation build - Question #483Hardware
A technician has been asked by Joe, an end user, to select a new monitor for his desk. Due to desk size, Joe needs the thinnest monitor possible. Which of the following monitor typ...
monitor typesOLEDdisplay technologyform factor - Question #484Hardware and network troubleshooting
A technician is troubleshooting a desktop system that is shutting down randomly after short time periods. After accessing the system BIOS, the technician checks various data from t...
BIOS sensorsCPU fan RPMsystem overheatinghardware monitoring - Question #485Hardware and network troubleshooting
A customer reports that when they try to boot their desktop computer and have their MP3 player attached, it fails to boot. When the MP3 player is not attached, the computer boots p...
boot orderUSB bootBIOS settingsboot troubleshooting - Question #486Hardware
Which of the following bus speeds is supported by PC2-5300 and PC2-4200?
DDR2 RAMmemory bus speedPC2-5300RAM specifications - Question #487Hardware
When installing a wide SCSI controller in a computer, which ID number should be configured on the controller to give it the highest priority in the chain?
SCSISCSI IDdevice prioritycontroller configuration - Question #488Mobile devices
Which of the following are steps to take before replacing or updating the memory in a laptop? (Select TWO).
laptop memory upgradeESD safetybattery removallaptop maintenance - Question #489Networking
Which of the following is an example of an APIPA address?
APIPAIP addressing169.254.x.xautomatic IP configuration - Question #490Networking
Which of the following network topologies is the MOST likely to affect other downstream devices if an issue occurs?
network topologybus topologytopology comparisonfault propagation - Question #491Hardware
Which of the following is a standard AMD processor socket type?
AMD socketprocessor socketSocket FCPU compatibility - Question #492Mobile devices
When setting up for a projector presentation, which of the following laptop function keys usually needs to be toggled?
laptop displayfunction keysprojector outputexternal display - Question #493Hardware and network troubleshooting
A user, Ann, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs re...
laser printertoner drumrepeating print defectsprinter troubleshooting - Question #494Hardware and network troubleshooting
A laptop's wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?
wireless antennalaptop wirelesssignal strengthwireless troubleshooting - Question #495Networking
Which of the following cables is prone to electromagnetic interference?
UTP cableelectromagnetic interferencecable typesSTP vs UTP - Question #496Networking
Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps?
CAT6network cablegigabit ethernetcable speed - Question #497Networking
RG-59 is a designation for which of the following cable types?
RG-59coaxial cablecable typescable designations - Question #498Networking
Which of the following wireless standards provides the STRONGEST encryption?
WPA2wireless encryptionwireless securityWPA vs WEP - Question #499Mobile devices
Which of the following memory types would MOST likely be installed in a laptop in the form of DDR3?
SODIMMDDR3laptop memoryRAM form factors - Question #500Mobile devices
A laptop user has asked a technician to purchase a device that allows for central connection of multiple external devices. The user is cost-sensitive, so they would like a device t...
port replicatordocking stationlaptop peripheralsconnectivity - Question #501Hardware
A small computer repair office has carpeted flooring. Which of the following accessories would BEST prevent against random electrical static damage?
ESDelectrostatic dischargeESD matelectrical safety - Question #502Hardware
Which of the following types of connectors is used on a VGA cable?
VGADE-15display connectorscable types - Question #503Hardware
Which of the following peripherals needs to be configured after installation to work correctly?
touchscreencalibrationperipheral setupdisplay - Question #504Hardware
Joe, a user, needs to connect a MIDI device to his computer, but the PC does not have the appropriate port. Which of the following add-ons would MOST likely have the port the PC ne...
MIDIsound cardexpansion cardsaudio ports - Question #505Hardware
Click on the exhibit button. Which of the following memory types is shown in the graphic provided?
SO-DIMMRAM form factorsmemory typeslaptop memory - Question #506Networking
Click on the exhibit button. Which of the following is the purpose for the tool shown in the exhibit?
UTP terminationnetworking toolscable terminationpunch-down tool - Question #507Hardware and network troubleshooting
A user is explaining a problem they are having to a technician. During the explanation the technician determines what the cause of the problem is. Which of the following should the...
customer servicecommunicationprofessionalismtroubleshooting methodology