220-801 Exam Questions
1,186 real 220-801 exam questions with expert-verified answers and explanations. Page 11 of 24.
- Question #508Hardware and network troubleshooting
After making repairs to a user's system, which of the following actions should a technician take?
post-repair follow-upcustomer serviceservice documentationprofessionalism - Question #509Hardware and network troubleshooting
A user reports that a thermal printer is leaving the same part of every printed label blank. Which of the following steps should the technician perform FIRST?
thermal printerprint elementprinter maintenanceprinter troubleshooting - Question #510Hardware
Which of the following is the MOST common connection type for external CD-ROM drives?
USBoptical driveexternal driveconnection types - Question #511Hardware
A user already has 2 RAM modules in a 64-bit Windows 7 PC. Each is a 1GB DDR-PC1600 RAM module. The user has 2 additional RAM modules that are each 2GB DDR-PC800. Which of the foll...
RAM compatibilityDDR memory speedmixed RAM modulesmemory installation - Question #512Networking
CAT6 cable has several characteristics that make it more desirable in an assembly line environment. Which of the following describes one of its unique characteristics?
CAT6network cableEMI resistancecable characteristics - Question #513Hardware
Which of the following external ports would a technician use to connect a printer? (Select TWO).
printer portsUSBparallel portperipheral connectivity - Question #514Hardware and network troubleshooting
A printer using multipart paper is not printing properly on every page. Parts of some letters are missing, making it hard to read. Which of the following should a technician do to...
impact printerprint headmultipart paperprinter troubleshooting - Question #515Hardware
A technician is about to open a desktop workstation to replace a card. The technician shuts the computer down, opens it, grounds himself to the frame, and begins the task. Which of...
electrical safetypower managementhardware installation safetybest practices - Question #516Hardware and network troubleshooting
A recent power outage has affected several circuits in the same region, and the helpdesk is receiving an overwhelming number of calls from users who are having network connectivity...
customer serviceprofessionalismhelpdesk communicationsupport - Question #517Networking
Which of the following connectors are typically used to terminate an RG-6 cable? (Select TWO).
RG-6coaxial cableBNC connectorF connector - Question #518Hardware
Which of the following is the MAIN difference between LED and OLED displays?
LED displayOLEDdisplay technologyorganic materials - Question #519Hardware
Laser printers differ from thermal printers because:
laser printerthermal printerelectrostatic printingprinter technology - Question #520Hardware
Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly?
PCIevideo cardauxiliary power connectorexpansion cards - Question #521Hardware
Which of the following panel types would allow for the THINNEST possible display monitor?
display panelsLED monitorsmonitor form factorCRT - Question #522Hardware
A technician is tasked with selecting components to build a computer that will be used for computer aided drafting and computer aided modeling. Which of the following components ar...
CAD workstationCPU sockettriple channel memoryworkstation components - Question #524Networking
Which of the following features would hide internal IP addresses from the Internet?
NATprivate IPIP address translationnetwork security - Question #525Hardware
Video editing workstations require the fastest hard drive access times with large storage capacity. Which of the following hard disk setups would be MOST ideal for the described co...
RAID 0SATAvideo editing workstationstorage performance - Question #526Hardware
Two new PCs will have a DVD-RW drive for support use. The PCs will be used for Point of Sales transactions and everything will be password protected or disabled. Which of the follo...
BIOSdisable hardwareboot settingsPOS security - Question #527Networking
Which of the following is an example of a Class A IP address?
Class A IPIP addressingIPv4IP classes - Question #528Networking
Joe, a customer, states that since the new firewall has been installed, he has not been able to send email. Which of the following ports on the firewall should be checked?
SMTPport 25firewall portsemail protocols - Question #529Mobile devices
When installing additional RAM for a laptop, which of the following would MOST likely be used?
SODIMMlaptop RAMmobile memoryform factor - Question #530Hardware
A technician is trying to install a printer driver from a manufacturer's website, but is getting an incompatibility error. This can be caused by:
printer driversOS compatibility32-bit vs 64-bitdriver installation - Question #531Hardware
Which of the following is the only place where initial boot settings can be configured?
BIOSboot configurationCMOSfirmware - Question #532Hardware
Which of the following expansion cards would MOST likely require the use of an external power connector to function properly?
PCIe video cardpower connectorsGPU powerexpansion cards - Question #533Hardware
A technician is installing a processor upgrade onto an Intel 775 socket motherboard. Which of the following extra power connectors needs to be plugged in for the board to power on?
ATX 4-pinCPU power connectorIntel LGA775motherboard power - Question #534Networking
Which of the following channels, when used in close proximity to one another, provide the BEST protection against crosstalk?
WiFi channelschannel overlap2.4GHzcrosstalk - Question #535Networking
Which of the following network devices uses NAT to convert private IP addresses into public IP addresses?
NATfirewallnetwork devicesIP translation - Question #536Hardware
Which of the following would BEST protect equipment from power spikes?
surge suppressorpower protectionhardware safetypower spikes - Question #537Hardware
Which of the following are examples of multimedia devices? (Select TWO).
multimedia deviceswebcammicrophoneinput devices - Question #538Networking
Which of the following is the strongest wireless encryption method?
WPA2 AESwireless encryptionWPAnetwork security - Question #539Networking
Which of the following wireless standards is backwards compatible with 802.11g?
802.11nwireless standards802.11gbackwards compatibility - Question #540Hardware
Which of the following types of RAM can be used in a dual channel configuration?
DDRdual channel memoryRAM typesmemory configuration - Question #541Networking
Which of the following is the BEST protocol to use for securely transferring large files?
SFTPsecure file transferFTPnetwork protocols - Question #542Hardware and network troubleshooting
A user states that a network printer, attached to and shared from a co-worker's computer, does not always print the jobs submitted to it. The user adds that it seems to happen at d...
shared printerpower managementhibernationprint troubleshooting - Question #543Networking
Which of the following is a public IP address?
public IPprivate IP rangesIP addressingIPv4 - Question #544Networking
Which of the following ports MUST be open to connect to a PC using RDP?
RDPport 3389remote desktopnetwork ports - Question #545Hardware
Which of the following is the MAXIMUM transfer speed of USB 2.0?
USB 2.0transfer speedUSB standards480 Mbps - Question #546Hardware
Which of the following display connections has 15-pins?
VGAdisplay connectors15-pinvideo interfaces - Question #547Networking
Which of the following connector types is only used for Coaxial?
F connectorcoaxial cablecable connectorscabling - Question #548Networking
Which of the following cable types has the MAXIMUM transfer rate of 1 Gbps?
cable categoriesCAT5enetwork speedsEthernet - Question #549Networking
Which of the following features of Windows allows a device to have a default IP address if a DHCP server is not available?
APIPADHCPIP addressingautomatic IP - Question #550Hardware
Which type of fire extinguishing technology should be used when encountering an electrical fire?
fire safetyelectrical fireextinguisher typessafety procedures - Question #551Hardware
Which of the following will provide the BEST protection against power failures and data loss?
UPSpower protectionbattery backuppower supply - Question #552Hardware
Which of the following tools are commonly used to remove dust and debris from inside a computer? (Select TWO).
compressed airvacuumcleaningpreventive maintenance - Question #553Hardware
Which of the following represents a connector that supports the connection of external devices? (Select TWO).
IEEE1394eSATAexternal connectorsFireWire - Question #554Hardware
Which of the following are the MOST important considerations when configuring a PC that will be used for a CAD / CAM workstation? (Select TWO).
CAD/CAM workstationRAMprocessorworkstation configuration - Question #555Networking
A user has a new network printer they want setup in their home. The user wants all their PCs as well as any guests with laptops to be able to print to it. Which of the following co...
network printerwireless printing802.11ghome network - Question #556Networking
Which of the following allows for the FARTHEST transmission distance for data?
single-mode fiberfiber optictransmission distancecable comparison - Question #557Hardware
The helpdesk technician has been tasked to reinstall the OS on a desktop and has already inserted the OS install disk in the CD-ROM. Which of the following would MOST likely need t...
BIOSboot sequenceboot orderOS installation - Question #558Hardware
A user is requesting assistance in building a custom made PC for home theater use to connect to their existing large LCD screen. Which of the following components should MOST likel...
HTPCTV tunerHDMI outputhome theater build