220-801 Exam Questions

After making repairs to a user's system, which of the following actions should a technician take?

A user reports that a thermal printer is leaving the same part of every printed label blank. Which of the following steps should the technician perform FIRST?

Which of the following is the MOST common connection type for external CD-ROM drives?

A user already has 2 RAM modules in a 64-bit Windows 7 PC. Each is a 1GB DDR-PC1600 RAM module. The user has 2 additional RAM modules that are each 2GB DDR-PC800. Which of the foll...

CAT6 cable has several characteristics that make it more desirable in an assembly line environment. Which of the following describes one of its unique characteristics?

Which of the following external ports would a technician use to connect a printer? (Select TWO).

A printer using multipart paper is not printing properly on every page. Parts of some letters are missing, making it hard to read. Which of the following should a technician do to...

A technician is about to open a desktop workstation to replace a card. The technician shuts the computer down, opens it, grounds himself to the frame, and begins the task. Which of...

A recent power outage has affected several circuits in the same region, and the helpdesk is receiving an overwhelming number of calls from users who are having network connectivity...

Which of the following connectors are typically used to terminate an RG-6 cable? (Select TWO).

Which of the following is the MAIN difference between LED and OLED displays?

Laser printers differ from thermal printers because:

Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly?

Which of the following panel types would allow for the THINNEST possible display monitor?

A technician is tasked with selecting components to build a computer that will be used for computer aided drafting and computer aided modeling. Which of the following components ar...

Which of the following features would hide internal IP addresses from the Internet?

Video editing workstations require the fastest hard drive access times with large storage capacity. Which of the following hard disk setups would be MOST ideal for the described co...

Two new PCs will have a DVD-RW drive for support use. The PCs will be used for Point of Sales transactions and everything will be password protected or disabled. Which of the follo...

Which of the following is an example of a Class A IP address?

Joe, a customer, states that since the new firewall has been installed, he has not been able to send email. Which of the following ports on the firewall should be checked?

When installing additional RAM for a laptop, which of the following would MOST likely be used?

A technician is trying to install a printer driver from a manufacturer's website, but is getting an incompatibility error. This can be caused by:

Which of the following is the only place where initial boot settings can be configured?

Which of the following expansion cards would MOST likely require the use of an external power connector to function properly?

A technician is installing a processor upgrade onto an Intel 775 socket motherboard. Which of the following extra power connectors needs to be plugged in for the board to power on?

Which of the following channels, when used in close proximity to one another, provide the BEST protection against crosstalk?

Which of the following network devices uses NAT to convert private IP addresses into public IP addresses?

Which of the following would BEST protect equipment from power spikes?

Which of the following are examples of multimedia devices? (Select TWO).

Which of the following is the strongest wireless encryption method?

Which of the following wireless standards is backwards compatible with 802.11g?

Which of the following types of RAM can be used in a dual channel configuration?

Which of the following is the BEST protocol to use for securely transferring large files?

A user states that a network printer, attached to and shared from a co-worker's computer, does not always print the jobs submitted to it. The user adds that it seems to happen at d...

Which of the following is a public IP address?

Which of the following ports MUST be open to connect to a PC using RDP?

Which of the following is the MAXIMUM transfer speed of USB 2.0?

Which of the following display connections has 15-pins?

Which of the following connector types is only used for Coaxial?

Which of the following cable types has the MAXIMUM transfer rate of 1 Gbps?

Which of the following features of Windows allows a device to have a default IP address if a DHCP server is not available?

Which type of fire extinguishing technology should be used when encountering an electrical fire?

Which of the following will provide the BEST protection against power failures and data loss?

Which of the following tools are commonly used to remove dust and debris from inside a computer? (Select TWO).

Which of the following represents a connector that supports the connection of external devices? (Select TWO).

Which of the following are the MOST important considerations when configuring a PC that will be used for a CAD / CAM workstation? (Select TWO).

A user has a new network printer they want setup in their home. The user wants all their PCs as well as any guests with laptops to be able to print to it. Which of the following co...

Which of the following allows for the FARTHEST transmission distance for data?

The helpdesk technician has been tasked to reinstall the OS on a desktop and has already inserted the OS install disk in the CD-ROM. Which of the following would MOST likely need t...

A user is requesting assistance in building a custom made PC for home theater use to connect to their existing large LCD screen. Which of the following components should MOST likel...