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220-801 · Question #508

220-801 Question #508: Real Exam Question with Answer & Explanation

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Question

After making repairs to a user's system, which of the following actions should a technician take?

Options

  • AClose the case and wait for the customer to call again in the future
  • BLeave the case open in the event a similar issue arises
  • CContact the customer a few days later to determine the state of repairs
  • DWait to update service records until the repair is confirmed

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