CompTIA
220-801 · Question #507
220-801 Question #507: Real Exam Question with Answer & Explanation
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Question
A user is explaining a problem they are having to a technician. During the explanation the technician determines what the cause of the problem is. Which of the following should the technician do?
Options
- AWait until the user finishes their explanation and then offer advice
- BIgnore the remainder of the user's explanation and then offer advice
- CInterrupt the user so that the user does not have to offer more than is needed
- DMake a gesture to the user to let the user know that no more explanation is needed
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