220-801 · Question #528
Joe, a customer, states that since the new firewall has been installed, he has not been able to send email. Which of the following ports on the firewall should be checked?
The correct answer is B. 25. SMTP (Simple Mail Transfer Protocol) uses port 25 and is responsible for sending (outgoing) email between mail servers and from email clients to servers. When a new firewall blocks outbound port 25, users can no longer send email. Port 21 is FTP (file transfers). Port 110 is…
Question
Joe, a customer, states that since the new firewall has been installed, he has not been able to send email. Which of the following ports on the firewall should be checked?
Options
- A21
- B25
- C110
- D443
How the community answered
(60 responses)- B95% (57)
- C2% (1)
- D3% (2)
Explanation
SMTP (Simple Mail Transfer Protocol) uses port 25 and is responsible for sending (outgoing) email between mail servers and from email clients to servers. When a new firewall blocks outbound port 25, users can no longer send email. Port 21 is FTP (file transfers). Port 110 is POP3, used for receiving/downloading email - if this were blocked, the user could not receive email, not send it. Port 443 is HTTPS for secure web browsing. Since Joe's complaint is specifically about sending email, port 25 (SMTP) is the correct port to investigate on the firewall.
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