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220-801 · Question #542

A user states that a network printer, attached to and shared from a co-worker's computer, does not always print the jobs submitted to it. The user adds that it seems to happen at different times…

The correct answer is A. The co-worker's computer is hibernating. The computer might be hibernating. Since the problem occurs certain times throughout the day, the print jobs submitted to it might only be active when the computer is active. If the computer is hibernating, print jobs will not be able to go through the printer.

Hardware and network troubleshooting

Question

A user states that a network printer, attached to and shared from a co-worker's computer, does not always print the jobs submitted to it. The user adds that it seems to happen at different times throughout the day, but at other times works fine. Which of the following is MOST likely the cause?

Options

  • AThe co-worker's computer is hibernating
  • BThe user's print drivers are incompatible
  • CThe printer has entered power save mode
  • DThe submitted jobs are incompatible

How the community answered

(28 responses)
  • A
    71% (20)
  • B
    14% (4)
  • C
    4% (1)
  • D
    11% (3)

Explanation

The computer might be hibernating. Since the problem occurs certain times throughout the day, the print jobs submitted to it might only be active when the computer is active. If the computer is hibernating, print jobs will not be able to go through the printer.

Topics

#shared printer#power management#hibernation#print troubleshooting

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