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220-801 · Question #484

A technician is troubleshooting a desktop system that is shutting down randomly after short time periods. After accessing the system BIOS, the technician checks various data from the motherboard…

The correct answer is C. CPU fan RPM value is 0. A CPU fan RPM of 0 means the fan is completely stopped and not spinning. Without active airflow from the CPU fan, the processor will overheat rapidly, and the motherboard's thermal protection will trigger an automatic shutdown to prevent hardware damage - which directly…

Hardware and network troubleshooting

Question

A technician is troubleshooting a desktop system that is shutting down randomly after short time periods. After accessing the system BIOS, the technician checks various data from the motherboard sensors. Which of the following would indicate an issue with the system?

Options

  • AThe hard drive temperature is 30?Celsius
  • BPower supply is providing +12v and +5v
  • CCPU fan RPM value is 0
  • DThe number of physical processors value is 1

How the community answered

(19 responses)
  • A
    11% (2)
  • B
    5% (1)
  • C
    79% (15)
  • D
    5% (1)

Explanation

A CPU fan RPM of 0 means the fan is completely stopped and not spinning. Without active airflow from the CPU fan, the processor will overheat rapidly, and the motherboard's thermal protection will trigger an automatic shutdown to prevent hardware damage - which directly explains the random shutdowns. A hard drive temperature of 30°C is within the normal safe range. A power supply providing +12V and +5V rails is operating correctly. One physical processor is the standard configuration for most desktop systems. The only anomaly indicating a problem is the non-functional CPU fan.

Topics

#BIOS sensors#CPU fan RPM#system overheating#hardware monitoring

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