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220-1202 · Question #237
220-1202 Question #237: Real Exam Question with Answer & Explanation
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Submitted by saadiq_pk· Mar 30, 2026Software Troubleshooting
Question
A client provides a large spreadsheet to a business analyst for review. When the analyst attempts to open the spreadsheet, the system freezes until the application crashes. Which of the following should a technician do next?
Options
- ARun a malware scan on the file received from the client.
- BValidate that the file extension of the shared spreadsheet is compatible.
- CReview event logs for error messages relating to the application.
- DPerform an upgrade on the spreadsheet application.
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Topics
#Application crash#Event logs#Troubleshooting methodology