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220-1202 · Question #231
220-1202 Question #231: Real Exam Question with Answer & Explanation
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Submitted by skyler.x· Mar 30, 2026Software Troubleshooting
Question
A user created a document using online collaboration tools, and the document is not available on their laptop now. Which of the following should a desktop technician do to remediate the issue?
Options
- ASynchronize the remote folder with the user's laptop.
- BDownload the file and send it to the user using instant messaging.
- CInstall word processing tools on the user's laptop.
- DConnect the user's laptop to Wi-Fi.
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Topics
#Cloud synchronization#Online collaboration tools#File access troubleshooting