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220-1202 · Question #189

220-1202 Question #189: Real Exam Question with Answer & Explanation

The correct answer is D: Missing system files. Missing or corrupted system files can cause false notifications or errors, such as an incorrect message that antivirus protection is out of date even when it is current.

Submitted by jian89· Mar 30, 2026Software Troubleshooting

Question

A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has most likely occurred?

Options

  • ARansomware
  • BFailed OS updates
  • CAdware
  • DMissing system files

Explanation

Missing or corrupted system files can cause false notifications or errors, such as an incorrect message that antivirus protection is out of date even when it is current.

Topics

#antivirus troubleshooting#security alerts#system file corruption#malware diagnosis

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