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220-1202 · Question #189

A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent server

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Submitted by jian89· Mar 30, 2026Software Troubleshooting

Question

A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user’s laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has most likely occurred?

Options

  • ARansomware
  • BFailed OS updates
  • CAdware
  • DMissing system files

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Topics

#antivirus troubleshooting#security alerts#system file corruption#malware diagnosis
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