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220-1202 · Question #188

Each time a user tries to go to the selected web search provider, a different website opens. Which of the following should the technician check first?

The correct answer is C. DNS servers. If a user is redirected to an unexpected website, the DNS servers should be checked first to ensure they have not been changed or compromised.

Submitted by satoshi_tk· Mar 30, 2026Software Troubleshooting

Question

Each time a user tries to go to the selected web search provider, a different website opens. Which of the following should the technician check first?

Options

  • ASystem time
  • BIP address
  • CDNS servers
  • DWindows updates

How the community answered

(32 responses)
  • A
    22% (7)
  • B
    6% (2)
  • C
    59% (19)
  • D
    13% (4)

Explanation

If a user is redirected to an unexpected website, the DNS servers should be checked first to ensure they have not been changed or compromised.

Topics

#DNS resolution#Web redirection#Browser hijacking#Troubleshooting browser issues

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