220-1102 · Question #69
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the…
The correct answer is C. Remove the static IP configuration from the desktop. The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
Question
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
Options
- ABridge the LAN connection between the laptop and the desktop.
- BSet the laptop configuration to DHCP to prevent conflicts.
- CRemove the static IP configuration from the desktop.
- DReplace the network card in the laptop, as it may be defective.
How the community answered
(16 responses)- B13% (2)
- C81% (13)
- D6% (1)
Explanation
The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
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