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220-1102 · Question #68

A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?

The correct answer is C. Rollback plan. The Change Advisory Board (CAB) requires a clear strategy to revert changes if they fail, which is addressed by a comprehensive rollback plan.

Operational Procedures

Question

A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?

Options

  • AScope of change
  • BRisk level
  • CRollback plan
  • DEnd user acceptance

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    15% (4)
  • C
    74% (20)
  • D
    7% (2)

Why each option

The Change Advisory Board (CAB) requires a clear strategy to revert changes if they fail, which is addressed by a comprehensive rollback plan.

AScope of change

The scope of change defines what the change entails, not how to recover from a failure.

BRisk level

While the risk level might be reassessed after defining a rollback plan, the plan itself is the direct action to address the lack of alternatives for failure.

CRollback planCorrect

A rollback plan outlines the steps and resources needed to revert a system or service to its previous stable state in case a change implementation fails. This directly addresses the CAB's concern about the lack of alternative actions if the primary change fails, providing a safety net.

DEnd user acceptance

End-user acceptance testing occurs after successful implementation and is not a contingency for implementation failure.

Concept tested: Change management rollback plan

Source: https://learn.microsoft.com/en-us/previous-versions/tn-archive/bb726970(v=technet.10)

Topics

#Change Management#Rollback Plan#Operational Procedures#Change Advisory Board

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