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220-1102 · Question #67

A technician is replacing the processor in a desktop computer. Prior to opening the computer, the technician wants to ensure the internal components are protected. Which of the following safety…

The correct answer is A. Utilizing an ESD strap B. Disconnecting the computer from the power source. To protect internal PC components when replacing a processor, a technician should utilize an ESD strap to prevent static discharge and disconnect the computer from the power source to avoid electrical hazards.

Hardware

Question

A technician is replacing the processor in a desktop computer. Prior to opening the computer, the technician wants to ensure the internal components are protected. Which of the following safety procedures would BEST protect the components in the PC? (Choose two.)

Options

  • AUtilizing an ESD strap
  • BDisconnecting the computer from the power source
  • CPlacing the PSU in an antistatic bag
  • DEnsuring proper ventilation
  • ERemoving dust from the ventilation fans
  • FEnsuring equipment is grounded

How the community answered

(58 responses)
  • A
    93% (54)
  • C
    3% (2)
  • D
    2% (1)
  • F
    2% (1)

Why each option

To protect internal PC components when replacing a processor, a technician should utilize an ESD strap to prevent static discharge and disconnect the computer from the power source to avoid electrical hazards.

AUtilizing an ESD strapCorrect

Utilizing an ESD (Electrostatic Discharge) strap grounds the technician, preventing static electricity from building up on their body and discharging into sensitive computer components, which can cause permanent damage. This is a critical safety measure when handling internal PC parts.

BDisconnecting the computer from the power sourceCorrect

Disconnecting the computer from the power source completely removes electrical current, preventing accidental short circuits, electrical shock, and damage to components during installation or maintenance. This is a fundamental safety practice before opening a computer case.

CPlacing the PSU in an antistatic bag

Placing the PSU (Power Supply Unit) in an antistatic bag protects the PSU itself during storage or transport, but it is not a direct safety procedure for working inside the PC to protect other internal components.

DEnsuring proper ventilation

Ensuring proper ventilation is an operational consideration for cooling components during use, not a safety procedure for protecting components while working inside the computer.

ERemoving dust from the ventilation fans

Removing dust from ventilation fans is a maintenance task to improve cooling, not a safety procedure for protecting components during service.

FEnsuring equipment is grounded

Ensuring equipment is grounded is typically for the safety of the user and the overall electrical system, but an ESD strap specifically addresses the technician's potential for static discharge to internal components, while disconnecting power removes the primary electrical hazard.

Concept tested: PC hardware safety-ESD and power precautions

Source: https://learn.microsoft.com/en-us/training/modules/manage-computer-hardware/2-manage-basic-hardware-maintenance

Topics

#ESD safety#Electrical safety#Hardware maintenance#Component protection

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