A technician cannot uninstall a system driver because the driver is currently in use. Which of the following tools should the technician use to help uninstall the driver?

Question

Options

• Amsinfo32.exe
• Bdxdiag.exe
• Cmsconfig.exe
• Dregedit.exe

• A
  10% (5)
• B
  6% (3)
• C
  80% (40)
• D
  4% (2)

Explanation

msconfig.exe (System Configuration) allows the technician to disable the driver or its associated service from loading at startup. By unchecking the service or startup item and rebooting into a state where the driver is not loaded, the technician can then uninstall it. msinfo32.exe only displays system information, dxdiag.exe is a DirectX diagnostic tool, and regedit.exe edits the registry but does not directly manage which services/drivers load at startup as conveniently as msconfig.

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