CompTIA
220-1102 · Question #476
A corporate smartphone was stored for five months after setup. During this time, the company did not have any system updates. When the phone is turned on, an application runs, but it crashes intermitt
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Software Troubleshooting
Question
A corporate smartphone was stored for five months after setup. During this time, the company did not have any system updates. When the phone is turned on, an application runs, but it crashes intermittently. Which of the following should a technician do next?
Options
- ARestart the phone.
- BReimage the OS.
- CReinstall the application.
- DClear the cache.
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Topics
#Smartphone troubleshooting#Application crashing#Cache management#Intermittent software issues