A Windows user recently replaced a computer. The user can access the public internet on the computer; however, an internal site at https7/companyintranet.com:8888 is no longer loading. Which of the…

The correct answer is D. Firewall settings. The user can reach the public internet, ruling out issues with the default gateway, DHCP, or IP address configuration. The internal site uses a non-standard port (8888), which Windows Firewall or a host-based firewall on the new computer likely blocks by default. Adjusting the…

Hardware and network troubleshooting

Question

A Windows user recently replaced a computer. The user can access the public internet on the computer; however, an internal site at https7/companyintranet.com:8888 is no longer loading. Which of the following should a technician adjust to resolve the issue?

Options

ADefault gateway settings
BDHCP settings
CIP address settings
DFirewall settings
EAntivirus settings

How the community answered

(39 responses)

A
5% (2)
B
10% (4)
C
3% (1)
D
79% (31)
E
3% (1)

Explanation

The user can reach the public internet, ruling out issues with the default gateway, DHCP, or IP address configuration. The internal site uses a non-standard port (8888), which Windows Firewall or a host-based firewall on the new computer likely blocks by default. Adjusting the firewall to allow outbound traffic on port 8888 to the internal site resolves the issue. Antivirus settings are less likely to block a specific internal port compared to firewall rules.

Topics

#Network Troubleshooting#Firewall Configuration#Internal Connectivity#Port Blocking

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