220-1102 · Question #255
A user reports that the pages flash on the screen two or three times before finally staying open when attempting to access banking web pages. Which of the following troubleshooting steps should the…
The correct answer is B. Verify the address bar URL. Pages flashing multiple times before loading on a banking site is a classic indicator of browser hijacking or a redirect attack, where malicious code or a compromised DNS entry may be briefly sending the user to a fraudulent site before arriving at (or spoofing) the real one…
Question
A user reports that the pages flash on the screen two or three times before finally staying open when attempting to access banking web pages. Which of the following troubleshooting steps should the technician perform NEXT to resolve the issue?
Options
- AExamine the antivirus logs.
- BVerify the address bar URL.
- CTest the internet connection speed.
- DCheck the web service status.
How the community answered
(34 responses)- A15% (5)
- B76% (26)
- C6% (2)
- D3% (1)
Explanation
Pages flashing multiple times before loading on a banking site is a classic indicator of browser hijacking or a redirect attack, where malicious code or a compromised DNS entry may be briefly sending the user to a fraudulent site before arriving at (or spoofing) the real one. Verifying the address bar URL ensures the user is on the legitimate, secure site and not a phishing page. This step is prioritized because it directly addresses a potential security threat before checking logs, connection speed, or service status.
Topics
Community Discussion
No community discussion yet for this question.