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220-1102 · Question #220
220-1102 Question #220: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A user calls the help desk to report that Windows installed updates on a laptop and rebooted overnight. When the laptop started up again, the touchpad was no longer working. The technician thinks the software that controls the touchpad might be the issue. Which of the following tools should the technician use to make adjustments?
Options
- Aeventvwr.msc
- Bperfmon.msc
- Cgpedit.msc
- Ddevmgmt.msc
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Topics
#Device Manager#Drivers#Touchpad troubleshooting#Windows utilities