220-1102 · Question #218
220-1102 Question #218: Real Exam Question with Answer & Explanation
The correct answer is D: Providing user training. The most effective method for dealing with spam messages in a small business is to provide user training. Users should be trained to recognize spam messages and avoid opening them. They should also be trained to report spam messages to the IT department so that appropriate action
Question
A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?
Options
- AAdjusting the spam gateway
- BUpdating firmware for the spam appliance
- CAdjusting AV settings
- DProviding user training
Explanation
The most effective method for dealing with spam messages in a small business is to provide user training. Users should be trained to recognize spam messages and avoid opening them. They should also be trained to report spam messages to the IT department so that appropriate action can be taken. In addition, users should be trained to avoid clicking on links or downloading attachments from unknown sources. By providing user training, the management team can reduce the risk of users opening spam messages and potentially infecting the network systems.
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