Each time a user tries to go to the selected web search provider, a different website opens. Which of the following should the technician check FIRST?

The correct answer is C. DNS servers. When a user experiences unexpected or erratic behavior while browsing the internet, it could be caused by the DNS servers. DNS translates human-readable domain names (like google.com) into IP addresses, which computers can use to communicate with web servers. If the DNS servers…

Hardware and network troubleshooting

Question

Options

ASystem time
BIP address
CDNS servers
DWindows updates

How the community answered

(44 responses)

A
5% (2)
B
2% (1)
C
80% (35)
D
14% (6)

Explanation

When a user experiences unexpected or erratic behavior while browsing the internet, it could be caused by the DNS servers. DNS translates human-readable domain names (like google.com) into IP addresses, which computers can use to communicate with web servers. If the DNS servers are not functioning correctly or have been compromised, it can result in the browser being redirected to unintended websites.

Topics

#DNS#Browser Redirection#Network Troubleshooting#Malware Symptoms

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