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220-1102 · Question #200
220-1102 Question #200: Real Exam Question with Answer & Explanation
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Security
Question
A user reports a workstation has been performing strangely after a suspicious email was opened on it earlier in the week. Which of the following should the technician perform FIRST?
Options
- AEscalate the ticket to Tier 2.
- BRun a virus scan.
- CUtilize a Windows restore point.
- DReimage the computer.
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Topics
#Malware Remediation#Antivirus Software#Troubleshooting Methodology#Security Incidents