CompTIA
220-1102 · Question #197
A user is attempting to make a purchase at a store using a phone. The user places the phone on the payment pad, but the device does not recognize the phone. The user attempts to restart the phone but
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Mobile devices
Question
A user is attempting to make a purchase at a store using a phone. The user places the phone on the payment pad, but the device does not recognize the phone. The user attempts to restart the phone but still has the same results. Which of the following should the user do to resolve the issue?
Options
- ATurn off airplane mode while at the register.
- BVerify that NFC is enabled.
- CConnect to the store's Wi-Fi network.
- DEnable Bluetooth on the phone.
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Topics
#NFC#Mobile Payment#Mobile Device Troubleshooting