220-1102 · Question #20
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with…
The correct answer is B. VNC. VNC is essentially a screen-sharing protocol and is ideal for collaboration sessions which include presentations and training, as well as remote technical support functions. Each logged-in client can view and interact within the same session. RDP on the other hand does not…
Question
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?
Options
- ARDP
- BVNC
- CSSH
- DVPN
How the community answered
(31 responses)- A3% (1)
- B87% (27)
- C6% (2)
- D3% (1)
Explanation
VNC is essentially a screen-sharing protocol and is ideal for collaboration sessions which include presentations and training, as well as remote technical support functions. Each logged-in client can view and interact within the same session. RDP on the other hand does not allow concurrent logins and a new login will automatically force a previous session to log off.
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