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CompTIA

220-1102 · Question #177

A user reports a PC is running slowly. The technician suspects high disk I/O. Which of the following should the technician perform NEXT?

The correct answer is A. resmon.exe. resmon.exe is Resource Monitor, a built-in Windows tool that provides real-time, detailed visibility into CPU, memory, disk, and network activity - including which specific processes are responsible for disk I/O. It is the correct tool to confirm and diagnose suspected high…

Software Troubleshooting

Question

A user reports a PC is running slowly. The technician suspects high disk I/O. Which of the following should the technician perform NEXT?

Options

  • Aresmon.exe
  • Bmsconfig.exe
  • Cdfrgui.exe
  • Dmsinfo32.exe

How the community answered

(24 responses)
  • A
    79% (19)
  • B
    13% (3)
  • C
    4% (1)
  • D
    4% (1)

Explanation

resmon.exe is Resource Monitor, a built-in Windows tool that provides real-time, detailed visibility into CPU, memory, disk, and network activity - including which specific processes are responsible for disk I/O. It is the correct tool to confirm and diagnose suspected high disk activity. msconfig.exe (B) manages startup items and boot configuration. dfrgui.exe (C) is the Disk Defragmenter, used to optimize disk layout, not to diagnose I/O issues. msinfo32.exe (D) displays system information and hardware inventory. Only Resource Monitor gives live, per-process disk I/O data.

Topics

#Windows utilities#Performance monitoring#Disk I/O troubleshooting#Resource Monitor

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