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220-1102 · Question #180
220-1102 Question #180: Real Exam Question with Answer & Explanation
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Mobile devices
Question
A user opened a ticket regarding a corporate-managed mobile device. The assigned technician notices the OS is several versions out of date. The user is unaware the OS version is not current because auto-update is turned on. Which of the following is MOST likely the cause of the issue?
Options
- AThe device does not have enough free space to download the OS updates.
- BThe device needs user confirmation to update to a major release.
- CThe device is not compatible with the newest version of the OS.
- DThe device is restricted from updating due to a corporate security policy.
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Topics
#Mobile device updates#OS updates#Storage management#Troubleshooting